Common problems

   Problem   Benefits of B&M Solution
Lost equipment and subsequent charges No lost equipment through better pool management
Information sent late or missing with subsequent charges applied Timely data sends direct to the equipment provider
Inflated equipment on hire versus physical stock Reduction of equipment on hire to reflect true stock holding through best practice procedures
Multiple equipment types Flexible, bespoke, adaptable in-house systems
Difficulty in getting equipment returned Introduction of tried and tested incentive schemes
Difficulty in planning and tracking equipment budgets and KPI’s Monthly client reports that detail headline costs and KPI tracking tailored to the client’s requirements
Complicated invoice(s) to reconcile Line by line invoice reconciliation with direct feedback to the equipment provider on any errors
Little or no visibility of where the equipment is in the pool Weekly reports that show where all your equipment is and the associated movements that make that figure
Little or no time to chase owed equipment Direct contact with all equipment users in the pool, with individual balance reports for each area
No dedicated resource / lack of cover Dedicated, experienced account managers for each account, with full cover provided by an experienced colleague