Our Process

     Process all equipment transactions (e.g. deliveries to customers, internal transfers)

     Reconcile and verify invoices on a line by line basis

     Ensure all new customers are setup in the equipment provider’s systems

     Query and resolve any transactions incorrectly invoiced in a timely manner

     Calculate an equipment balance for each location in the network

     Issue monthly KPI management reports

     Issue regular statements to locations, detailing movements, balances and any monies owed

     Declare equipment movements electronically via EDI where possible

     Establish direct contact with all third parties

     Report customers that are out of pool and suggest alternative procedures

     Attend regular client reviews and site visits

     Introduce cost saving measures and best practice

     Manage the transition of change between equipment providers